What We Do

Software Solutions Built for
Real Business Operations

Since 1999, HW Sistemas has delivered purpose-built software to help businesses gain control of their inventory, tax compliance, fiscal documents, and day-to-day management — so owners and managers can focus on growth instead of paperwork.

Our Core Capabilities

Everything your business needs,
under one software roof

From the moment a product enters your warehouse to the second a tax document leaves your system, our integrated solutions cover every operational touchpoint.

Inventory Control

Real-time stock visibility across all locations and product categories.

NF-e & NFS-e

Automated issuance of electronic invoices for goods and services.

SPED Compliance

Structured tax record generation aligned with Brazilian federal requirements.

PAF-ECF

Compliant fiscal front-end software for point-of-sale environments.

Business Manager

Unified dashboards for purchasing, sales, financials, and reporting.

Technical Support

Dedicated helpdesk with structured SLAs, Monday through Saturday.

Service 01

Inventory Control & Stock Management

Knowing exactly what you have, where it is, and when to reorder is the backbone of any profitable operation. Our inventory module delivers granular, real-time visibility across unlimited product categories, suppliers, and storage locations — eliminating the guesswork that quietly erodes margins.

What's Included

  • Automatic stock-level alerts and minimum-quantity triggers to prevent out-of-stock events
  • Multi-location warehouse tracking with location-based lot and serial-number control
  • Full purchase-order lifecycle: from requisition and supplier quotation to goods receipt
  • Product cost history and average-cost recalculation on every movement
  • Consolidated inventory reports by category, supplier, period, or custom filter
  • Barcode and label printing integrated directly with receiving workflows
  • Returns management and stock adjustment audit trail for compliance
Business Outcome

Companies that migrate to our inventory module typically cut stock discrepancies by over 60% within the first quarter and reclaim hours previously spent on manual reconciliation every week.

Warehouse team reviewing inventory data on screen
01
20+ Years Refined
SKU Capacity
Real‑Time Stock Visibility
Service 02

Electronic Invoice Issuance — NF-e & NFS-e

Issuing fiscal documents correctly and on time is a legal obligation — but it doesn't have to be a burden. HW Sistemas automates the entire electronic invoice lifecycle, from XML generation and digital signature to transmission to SEFAZ (the Brazilian tax authority) and automatic storage for the mandatory five-year retention period.

What's Included

  • NF-e (Nota Fiscal Eletrônica) issuance for product sales, with automatic DANFE generation and email delivery to recipients
  • NFS-e (Nota Fiscal de Serviços Eletrônica) integrated with the municipal systems of the operating municipality
  • Automatic XML transmission to SEFAZ with real-time authorization status feedback
  • Contingency mode — offline issuance that synchronizes the moment connectivity is restored
  • Cancellation, correction letter (CC-e), and XML manifest workflows fully managed within the system
  • Secure XML repository with easy retrieval for audits, accountants, and fiscal reviews
  • Tax rate tables maintained and updated by HW Sistemas as legislation changes
Business Outcome

Automated invoice issuance eliminates manual keying errors, reduces rejection rates at SEFAZ, and ensures your business is always audit-ready — without dedicating a dedicated fiscal team to the task.

Fiscal Document
Automation
NF-e · NFS-e · DANFE · XML · SEFAZ
02
<2s Auth. Turnaround
5yr XML Retention
Service 03

SPED — Brazilian Public Digital Bookkeeping

The Sistema Público de Escrituração Digital (SPED) requires businesses to transmit structured accounting and fiscal records electronically to federal authorities. Our SPED module generates, validates, and delivers these files automatically — built directly on top of your everyday transactional data so there's no manual re-entry.

What's Included

  • SPED Fiscal (EFD-ICMS/IPI) — digital tax bookkeeping for state and federal goods taxes
  • SPED Contribuições (EFD-Contribuições) — PIS and COFINS structured record generation
  • Built-in validation engine that flags inconsistencies before transmission, preventing penalties
  • Automatic registry block construction from live sales, purchase, and inventory data
  • Transmission log history with confirmation codes for every successfully sent file
  • Accountant-friendly export mode: share SPED files directly with your external accounting firm
Business Outcome

What previously required days of manual data gathering and accountant intervention is reduced to a scheduled, automated process — dramatically lowering the risk of fines for late or incorrect SPED submissions.

Structured Tax
Record Generation
EFD · ICMS · IPI · PIS · COFINS
03
Service 04

PAF-ECF — Fiscal Front-End for Point of Sale

For businesses that operate with fiscal receipt printers (ECF), Brazilian legislation requires the use of a certified PAF-ECF (Programa Aplicativo Fiscal — Emissor de Cupom Fiscal) application. HW Sistemas delivers a compliant, fast, and operator-friendly PAF-ECF solution that meets SEFAZ certification requirements while keeping the checkout experience smooth and error-free.

What's Included

  • SEFAZ-certified PAF-ECF integration with all major fiscal printer brands
  • Operator screens designed for speed — rapid product lookup, quantity entry, and payment processing
  • Multiple payment method support: cash, card, voucher, mixed tender
  • Automatic reduction Z and fiscal memory reporting in compliance with state requirements
  • Customer discount policies and loyalty price rules configurable per operator or register
  • Full synchronization with the inventory module — every sale updates stock immediately
  • Shift opening/closing controls with operator cash-count reconciliation
Business Outcome

Retail and service businesses using our PAF-ECF module stay permanently on the right side of state fiscal legislation while their sales staff spend less time troubleshooting and more time serving customers.

Point-of-Sale
Compliance
ECF · Cupom Fiscal · SEFAZ Certified
04
Service 05

Business Manager — Integrated Operational Control

Running a company means tracking many moving parts simultaneously: purchases, sales, receivables, payables, and staff performance. The HW Sistemas Business Manager (Gestor) brings all of these into a single, coherent operational view — giving owners and managers the clarity they need to make better decisions faster.

What's Included

  • Sales order management — from quotation to confirmed order to dispatch and invoicing in one workflow
  • Purchasing and supplier management with price history comparison and preferred-supplier rules
  • Accounts receivable and payable: installment control, due-date alerts, and aging summaries
  • Cash flow projection based on real open receivables and scheduled obligations
  • Customer and supplier registry with full transaction history and credit limit management
  • Customizable management reports: revenue by period, top products, margin analysis, and more
  • Multi-user access with role-based permission levels per department or function
  • Integration layer connecting every module — inventory, fiscal, and financial data flow without duplication
Business Outcome

Business owners who adopt the Gestor module report spending significantly less time chasing down figures from disparate spreadsheets and more time acting on reliable, centralized business intelligence.

Manager reviewing business performance reports on desktop software
05
All-in-One Operations Hub
Role-Based Access Controls
Capability Overview

Which modules do what?

A quick reference across all core functional areas so you can identify exactly which combination fits your operation.

Capability Inventory NF-e / NFS-e SPED PAF-ECF Business Mgr
Stock level tracking
Fiscal document issuance
SEFAZ transmission
Tax record generation
Purchase order management
Accounts receivable / payable
Point-of-sale checkout
Management reporting
Multi-user / role permissions
Coming Soon

ERP HW with Built-In AI Agent — The Next Generation Is Almost Here

We've spent over two decades learning exactly what growing Brazilian businesses need from their software. That experience is now being channelled into ERP HW — a fully integrated enterprise resource planning platform that unifies every existing module under a single, modern interface, and adds a native AI Agent layer on top.

The AI Agent doesn't just report what happened — it interprets trends, surfaces anomalies, drafts responses to common operational situations, and helps your team act faster with less cognitive overhead. It's the difference between a system that stores data and one that actively helps you run your company.

Unified platform — inventory, fiscal, financial, HR, and reporting in one coherent system without module silos

AI Agent (AGENTE IA) — natural-language queries, automated alerts, and intelligent operational recommendations

Cloud-ready architecture — access from anywhere, with data security and redundancy built in from the ground up

Backwards compatible — your existing HW Sistemas data migrates cleanly, with zero loss of transactional history

AI Agent Cloud-Ready Unified ERP Data Migration Real-Time Analytics
The future of business software
is intelligent — and it's nearly here.

ERP HW is currently in final development. Existing HW Sistemas clients will receive early access. Contact our team to register your interest and be first in line for the launch.

Technical Support

Support that's there when you need it most

Software is only as valuable as the help you get when something unexpected happens. Our multi-tier support structure ensures that no matter when an issue arises, you have a clear, reliable path to resolution.

Standard

Helpdesk Support

Our primary support channel for operational questions, configuration guidance, and software troubleshooting. Staffed by product-trained technicians who know HW Sistemas inside and out.

Mon – Thu: 08:00 – 18:00
Friday: 09:30 – 18:00
Extended

Saturday Morning Support

For businesses that operate on weekends, our Saturday support window keeps you covered during one of the busiest retail days of the week — no waiting until Monday to resolve a critical issue.

Saturday: 08:00 – 12:00
On-Call

Emergency On-Call Line

When an issue simply cannot wait — a system-down scenario on a critical trade day, for example — our emergency line connects you directly to a technician outside normal business hours.

+55 33 98433-4899
On-Site

Scheduled On-Site Visits

Some situations call for a technician in the room. We offer scheduled on-site visits for implementation, major upgrades, hardware integration, and training sessions tailored to your team's needs.

Governador Valadares, MG & region
Why HW Sistemas

25 years of refinement you don't start from scratch with

Every feature we ship has been shaped by real feedback from real businesses operating in a demanding fiscal and regulatory environment.

25+

Years of Continuous Development

Founded in 1999, our software has been tested, iterated, and battle-hardened across more than two decades of Brazilian tax law changes, technology shifts, and client growth cycles.

Zero Compliance Guesswork

We monitor federal and state fiscal regulation changes as they happen and push updates to our clients — so you're never caught off-guard by a new SPED layout version or NF-e schema revision.

01

Single Point of Accountability

Every module — inventory, fiscal, POS, financial — comes from the same team. When you call support, you reach people who understand the full system, not just an isolated component.

AI

Investing in What's Next

While we support the systems businesses rely on today, we're actively building the AI-powered ERP platform that will carry our clients confidently into the next era of business management.

Ready to get started?

Talk to us about the right solution for your business

Whether you're managing a single retail outlet or a multi-branch distribution company, HW Sistemas has a combination of modules that fits your operational reality. Reach out to our team — no pressure, no script, just an honest conversation about what you need.

Contact Our Team

Prefer to call? Reach us at +55 33 3272-5351 or email [email protected]